Citrix EdgeSight
Every IT organization has the same mission: to maximize
company profit by enabling business users to do their work as quickly
and efficiently as possible. To achieve this mission, an effective IT
service management strategy must ensure that applications are delivered
to users reliably and
with optimal performance levels. However, while most companies have sophisticated system
management tools that provide an enterprise view of their servers and
networks, they lack a similar view of application performance and
availability as experienced by the end-user. As a result, they lack the
real-time visibility needed to manage the delivery, performance, and
availability of the mission-critical business applications end-users
require every day.
(Learn more about Citrix EdgeSight)
Product Overview:
The Citrix
EdgeSight™ solution shifts the IT focus from technology and
systems to end-users and achieving business goals. It moves the
emphasis away from the “plumbing” – the
networks, servers, and infrastructure that support business –
to the business itself and the conductors of that business. By
measuring performance and availability from the user’s
perspective, EdgeSight cuts across organizational and geographic
boundaries and monitors the actual end-user experience. The result: IT
organizations have the insight, data, and tools they need to ensure
that all IT resources are operating at peak efficiency – so
that end-users may do the same.
(Learn more about Citrix EdgeSight)
Let Citrix EdgeSight
improve your organization:
- Proactively manage performance. Our
extensive view into the end-user experience lets you proactively
address performance issues – identifying, addressing, and
resolving issues before they disrupt business. As a result, IT
organizations are able to continually improve application and service
availability and reduce operation costs through early resolution of
problems.
- Expedite and enhance support. EdgeSight
gives you the data and analysis you need to more efficiently and
effectively solve problems. Knowledge into the cause, location, and
nature of application performance problems gets users back up and
running faster and minimizes the IT resources required to do so.
- Improve end-users’ experience. EdgeSight provides an unbiased view of service delivery through actual
end-user performance metrics that make the end-user’s
experience the top priority. This ensures IT is tracking and addressing
the issues that matter most – reducing support costs,
improving business operations, and increasing customer satisfaction.
- Improve application delivery. EdgeSight
consistently measures application performance regardless of delivery
method (client/server, web-based, desktop) or origin (third-party or
home grown). Objective, continuous, and reliable monitoring provides
complete and comprehensive application management and helps you to
ensure optimal service delivery.
- Plan wisely. EdgeSight provides the data
you need to make informed software license, hardware upgrade, and
replacement decisions for your end-user computing assets. By looking at
actual run-time performance data, organizations can strategically
manage their software license agreements and reduce costs by replacing
or redeploying systems based on real needs and priorities.
(Learn more about Citrix EdgeSight)